I reserve the right to refuse service to anyone.
Only one client is allowed on my premises at a time. Which means you cannot bring any guests to your appointment as they will be asked to wait outside.
If you are going to be late for your appointment you must call to let me know to see if I am still able to take you. Anyone who is ten minutes late or more will either not be taken or will only have an eye make up performed. In this circumstance you will still be expected to pay the full cost of your original appointment.
Do not arrive with make up on as this eats into your appointment time which means I have less time to perform your booking. Removing make up shortly before an appointment can cause irritated skin and watery eyes which means you will not get the best out of your make up application.
Please keep in mind I work from home, this means I expect you to be respectful to me and my property. Alcohol/drugs/cigarettes/vape are not to be consumed on the property and if you arrive under the influence in any way you will be asked to leave.
All deposits are non-refundable, this means if you cancel regardless of how much notice you give you will still not receive your deposit back. If there is enough time for me to find someone to fill your original booking then you may be able to transfer your deposit to another date.
No shows are forbidden from re-booking.
Rudeness will not be tolerated whatsoever, again I have the right to refuse service.